Shipping policy

Delivery Information

Shipping times vary depending on the products ordered as all products are handmade and personalised for you. Please refer to the product description for a specific timeframe.

Ready made products will be dispatched within 2-4 working days.

Some items may take longer if additional packaging needs to be purchased.

Shipping to the UK

This is free and is sent with Royal Mail 2nd Class the majority of the time. This service is not tracked. Please contact me at epoxycore@outlook.com to upgrade to tracked shipping.

Some parcels will be shipped with a different provider through Parcel2Go.

International Shipping

All international orders are shipped with Royal Mail International Tracked and Signed for parcels up to 2kg. 

Bigger and heavier parcels will be shipped with a different provider through Parcel2Go 

In some cases for international delivery, please allow 7-14 business days for items to be packaged and shipped as additional packaging materials will need to be purchased.

Please note, all international packages may be subject to duties and taxes.These are established by your local customs authorities. 

VAT/TAX/CUSTOMS

EpoxyCore will not be held liable for any custom charges or further tax for any orders. 

Shipments from outside the EU incur a VAT payment. This included the UK. To avoid a high customs charge and additional charges I would recommend placing your order through Etsy.