Flower Additions - Flower Preservation

Made to order for your home 100% customisable to your preference of colours, designs and inserts including real dried flowers and crystals and stones.

Stonework refers to any sort of glass/stonework including quartz crystals.

There are endless opportunities and no limits to colours or designs. I will be happy to accommodate any requests. Please message me if you would like something a bit different. Make a product perfect for you or your friend!

Please scroll through the pictures to see sample designs.

Each item is handmade from me to you, the nature of resin allows each piece to always be uniquely yours and perfect as a bespoke gift.

Once you receive your coasters and trays avoid using hot items on them for at least 3 weeks after delivery.

The epoxy resin I use is heat proof up to 90 Degrees Celsius once fully cured - after 21 day

Clean with damp microfiber cloth with window cleaner or warm soapy water. Do not use harsh chemicals.

Some pieces are made with glass and stonework, please wear appropriate gloves when handling.

Avoid exposing the products to direct sunlight or exposed flame.

Although food safe, it is not recommended that food be in direct contact to cured resin.

If cup marks do appear on coasters after extended use, dip into hot (NOT BOILING) water and place on flat surface they should be back to normal.

Resin naturally yellows overtime, I use resin with UV protection however it is inevitable overtime following the care instructions is vital to avoid premature yellowing.

Delivery Information

Shipping times vary depending on the products ordered as all products are handmade and personalised for you. Please refer to the product description for a specific timeframe.

Ready made products will be dispatched within 2-4 working days.

Some items may take longer if additional packaging needs to be purchased.

Shipping to the UK

This is free and is sent with Royal Mail 2nd Class the majority of the time. This service is not tracked. Please contact me at epoxycore@outlook.com to upgrade to tracked shipping.

Some parcels will be shipped with a different provider through Parcel2Go.

International Shipping

All international orders are shipped with Royal Mail International Tracked and Signed for parcels up to 2kg. 

Bigger and heavier parcels will be shipped with a different provider through Parcel2Go 

In some cases for international delivery, please allow 7-14 business days for items to be packaged and shipped as additional packaging materials will need to be purchased.

Please note, all international packages may be subject to duties and taxes.These are established by your local customs authorities. 

VAT/TAX/CUSTOMS

EpoxyCore will not be held liable for any custom charges or further tax for any orders. 

Shipments from outside the EU incur a VAT payment. This included the UK. To avoid a high customs charge and additional charges I would recommend placing your order through Etsy. 

I will not be held liable if you fail to message me or disclose the colour and design you would like.

Working with resin is unpredictable and the colours blend and have a mind of their own to an extent. It is impossible to create resin items without small unnoticeable defects.

Please do not confuse this with a 'damaged' item - this does not decrease the quality or purpose of
the item! 

Refunds and Returns

All sales are final.

EpoxyCore will not accept any returns, refunds, exchanges or order cancellations. Each product is one of a kind, delicate and custom made for you. Epoxycore will not be held responsible for any damage to the product by the shippers or customer.

If you have any issues with your order please email: epoxycore@outlook.com I will always try my best to assist you and help solve problems however no refunds or returns will be granted.

In the unlikely scenario that I do approve of a return a 15% restocking fee will be deducted from the refund. I apologise for any inconveniences. 

Damaged Products

Pictures of any damage including pictures of the packaging are required if there is any claim or damage however I will not be held liable for this. 

Once delivered, ensure the product is not damaged and contact EpoxyCore immediately if there is anything wrong with the item.

Please take pictures or videos of any package that arrives damaged. This evidence is needed to make a claim with the shipping company.

If you bought a product with glasswork, crystals or stones in some (unlikely) cases they may come loose or even fall off. This product is not damaged or defective, contact EpoxyCore for instructions to secure the product.

EpoxyCore is longer responsible for the handling of your product once dispatched. Any packages lost, stolen or damaged in transit will not be my responsibility.

Please be sure that all information provided is CORRECT. EpoxyCore is not responsible for shipments that are not able to be delivered due to incorrect or incomplete information. If package is non-deliverable to address provided to us, it will be shipped back to us or destroyed based on return shipping costs.

If a package is returned to us, customer is responsible for paying return to sender fee as well as re-shipment cost. If package is destroyed due to non-claim by customer, customer must re-purchase item.